How it works ?

Signing up

Create your account on troopy.com or via the Troopy app available for free on the Itunes Store and Google Play.

To register, you will need :

Your identity card

or a valid passport

A picture of yourself

in JPEG or PNG format

Your license and/or
the supporting documents required

to drive a 125cc scooter

Once your account validated by us, you can get going !

Booking

You have downloaded and installed the TROOPY app on your smartphone.

You can now choose your scooter and book it for 15 minutes in a single click!

Start the journey

Once you approach your scooter

take a few seconds to check everything is in order

 

Get the helmet

and cap from under the saddle by clicking "Open" in the app

 

Start

by pressing "START"

above the dashboard and applying the brake and starter on the right handle

I need a break

Need to take a break for 5 minutes or more and want to keep your scooter

without ending your rental?

• Park the scooter on a space reserved for motorised two-wheelers

 

• Press the "STOP" button above the dashboard to shut off the engine

 

• Place the scooter on the centre stand

 

• Click on "PAUSE" in the app

Click on "RESUME" in the app, Press the "START" button above the dashboard and restart the scooter !

Finishing my trip

 

Your scooter must be in a TROOPY area*

 

Park, press "STOP" in the middle of the handlebars and remember to use the centre stand

 

Put the helmet

under the saddle by clicking "OPEN" in the app

 

You can end your journey

by clicking on "END" in the app.You will receive a notification in the app and an email confirming the end of your trip

* A TROOPY area is a perimeter where you can retrieve and restitute your scooter.

To end your rental, you must be inside a TROOPY area.

As soon as you enter an area, the green diode lights up on your handlebars

FREE REGISTRATION

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